top of page

Mezi Safety Center

Mezi is built to get you off your phone and meet people IRL. We want that to feel good and stay safe. Meeting new people is exciting, but always use your best judgment when interacting with someone you don’t know, whether you’re exchanging first messages or meeting in person. You can’t control other people, but there’s a lot you can do to look after yourself.

If you’re in immediate danger, call 911.

Staying safe online

  • Never send money or share financial information. Never send money — especially by wire transfer — even if someone claims to be in an emergency, and never share information that could be used to access your financial accounts. If someone asks you for money, report it to us right away.

  • Protect your personal information. Don’t share your home or work address, daily routine, or other sensitive details with someone you don’t know yet. Take your time before revealing things that identify exactly where you’ll be.

  • Keep conversations on Mezi while you’re getting to know someone. People with bad intentions often try to move things to text or another app quickly, away from our moderation tools.

  • Be wary of anyone who won’t meet or video chat. If someone keeps avoiding your questions, won’t talk on a call, or pushes for a serious connection without ever meeting, that’s a red flag.

  • Protect your account. Pick a strong password and be careful logging in on shared devices. Mezi will never email or message you asking for your password or a verification code — if someone does, report it.

How to report someone

You can report any profile, message, Vibe, or event. Look for the Report button — it’s on all of them. When you report, you’ll pick what happened:

  • Harassment

  • Fake profile

  • Inappropriate content

  • Spam

  • Underage user

  • Other

Then you can write in the details in your own words — the more we know, the better we can act. Every report is timestamped and goes straight to our team, and we’ll confirm we got it. Reporting is private: the person you report is never told it was you, and we don’t tolerate retaliation.

How to block someone

Blocking is the hard stop. You’ll find the Block button on any profile or message thread. When you block someone:

  • They can’t see you, message you, or match with you.

  • They’re never notified that you blocked them.

  • It takes effect immediately.

You don’t need a reason, and you can block whether or not you report. If someone’s making you uncomfortable, blocking them is always a fine choice.

How to mute someone

Want some distance without a full block? Mute hides someone’s content from you while keeping things low-key. They won’t know, and you can unmute anytime. It’s the lighter-touch option when you’re not ready to fully cut someone off.

Controlling who sees you

Mezi puts you in charge of your visibility — especially around events. For every event you RSVP to, you get two separate controls:

  • See who’s going — choose whether you want to view other attendees.

  • Be visible to people you haven’t matched with — choose whether non-matches can see that you’re going.

These are independent. You can see without being seen. If you’ve set yourself to invisible at an event, that’s your call and others have to respect it. Blocking also hides your profile from specific people at any time.

What happens when you report

Here’s exactly what to expect:

  • We receive it. Your report lands in our review queue, timestamped, the moment you send it.

  • We review it. Our goal is to act on every report within 24 hours.

  • We decide. Depending on what happened, we may take no action, send a warning, remove the content, suspend the account, or permanently ban the person. Serious violations — anything involving minors, credible threats, or real safety risks — go straight to a permanent ban.

  • It stays private. The person you reported is never told you were the one who reported them.

For the full picture of what’s allowed and what isn’t, see our Community Guidelines. If you’ve been actioned and think we got it wrong, you can appeal — details are in the guidelines.

Meeting in person

  • Don’t rush. Get to know someone before you meet. A phone or video call can be a useful check first.

  • Meet in public and stay in public. Meet the first few times in a populated, public place — never at your home, their home, or another private location. If someone pressures you to go somewhere private, end the meetup.

  • Tell a friend your plans. Let someone know where you’re going and who you’re meeting, and keep your phone charged and with you.

  • Control your own transportation. Get yourself there and back so you can leave whenever you want, and have a backup plan.

  • Know your limits. Be aware of how drugs or alcohol affect you; they can impair your judgment. If someone pressures you to use more than you’re comfortable with, hold your ground and leave.

  • Don’t leave drinks or belongings unattended. Only accept drinks poured or served directly by a bartender or server, and keep your phone, wallet, and anything with personal information on you.

  • If you feel uncomfortable, leave. It’s okay to end things early — in fact it’s encouraged. If your instincts say something is off, ask a bartender or staff member for help.

Consent

Whether a connection is a friendship or a date, respect is the baseline. Any sexual activity must start with consent and include ongoing check-ins. Consent can be withdrawn at any time, and it’s never owed to anyone. Don’t proceed if the other person seems unsure or uncomfortable, or is unable to consent due to the effects of drugs or alcohol.

If you need help right now

You don’t have to handle a crisis alone. These are free, confidential, and available 24/7:

  • 988 Suicide & Crisis Lifeline — call or text 988

  • RAINN (sexual assault) — 1-800-656-4673

  • National Domestic Violence Hotline — 1-800-799-7233

If you or someone else is in immediate danger, call 911. Remember: even if you follow every tip, no method of risk reduction is perfect. If you have a negative experience, it is not your fault, and help is available.

Questions

We’re a small team and we read what comes in. Reach us anytime at contact@mezisocial.com.

Going out should connect you to people, not just places — and it should feel safe doing it. Thanks for helping us keep Mezi that way.

— The Mezi team

bottom of page